1.
You sign up
And then forward any train tickets you purchase to us, delayed or not.
Stop
getting
railed by
train
delays!
We automatically claim UK train delay refunds for you.
When your train is delayed, you are owed money
But...
The process to claim it back is
longggg
They already wasted your time once. Then the Delay Repay form asks for more. Almost like they designed it that way. Funny, that.
So simply put
We claim it for you
automatically
And then send you back your hard-earned money, minus 10% for our efforts.
Your money back to you for zero effort on your part.
Just email us your tickets, and that's it
Sign up, forward us your tickets, and we’ll automatically watch for delays and handle any Delay Repay claims for you.
2.
We catch the delay
Our team monitors your journeys, and if your train is delayed we'll know instantly.
3.
You get your money back
We fill out the train refund claim for you, because you shouldn't get screwed twice.
Is it legit?
100%
Yes. It's powered by the Delay Repay scheme, the UK's official train delay refund scheme.
More on delay repayBottom line...
You are owed this money
If your train arrives more than 15 minutes late, you're legally entitled to UK train delay compensation. But the Delay Repay claim process is long and boring. So we do it for you.
How much can I claim?
The exact refund depends on the operator and ticket, but most Delay Repay claims follow a simple pattern: the longer the delay, the more of your fare you can get back.
A rough guide:
- 15-29 mins
- Usually 25%
- 30-59 mins
- Usually 50%
- 60+ mins
- Usually 100%
What affects it:
- How late you arrived at your destination
- Whether your ticket was single, return, or a season ticket
- The train operator handling the claim
Latest
From the blog
Posts and updates to help you understand UK train delay refunds.
Delay Repay for Advance Tickets: UK Train Compensation Rules
Delay repay advance ticket guide: how UK passengers claim train compensation on Advance singles, what ticket acceptance covers, and how Railed helps.
15 minute read
How to Appeal a Rejected Delay Repay Claim: UK Train Compensation
How to appeal a rejected Delay Repay claim: read the rejection reason, gather evidence, submit to the train operator, and escalate to the Rail Ombudsman.
14 minute read
Ready to claim back what's yours?
Sign up below to start automatically claiming your entitled Delay Repay refunds when your trains are delayed.