1.
You sign up
And then forward any train tickets you purchase to us, delayed or not.
Stop getting railed by train delays!
We automatically claim UK train delay refunds for you.
When your train is delayed, you are owed money
But...
The process to claim it back is
longggg
They already wasted your time once. Then the Delay Repay form asks for more. Almost like they designed it that way. Funny, that.
So simply put
We claim it for you
automatically
And then send you back your hard-earned money, minus 10% for our efforts.
Your money back to you for zero effort on your part.
Just email us your tickets, and that's it
Sign up, forward us your tickets, and we’ll automatically watch for delays and handle any Delay Repay claims for you.
2.
We catch the delay
Our team monitors your journeys, and if your train is delayed we'll know instantly.
3.
You get your money back
We fill out the train refund claim for you, because you shouldn't get screwed twice.
Is it legit?
100%
Yes. It's powered by the Delay Repay scheme, the UK's official train delay refund scheme.
More on delay repayBottom line...
You are owed this money
If your train arrives more than 15 minutes late, you're legally entitled to UK train delay compensation. But the Delay Repay claim process is long and boring. So we do it for you.
How much can I claim?
The exact refund depends on the operator and ticket, but most Delay Repay claims follow a simple pattern: the longer the delay, the more of your fare you can get back.
A rough guide:
- 15-29 mins
- Usually 25%
- 30-59 mins
- Usually 50%
- 60+ mins
- Usually 100%
What affects it:
- How late you arrived at your destination
- Whether your ticket was single, return, or a season ticket
- The train operator handling the claim
Latest
From the blog
Guides and updates to help you understand UK train delay refunds.
Railed
How Long Does Delay Repay Take to Pay Out? UK Compensation Times
How long does Delay Repay take? UK train compensation payment times, the 20 working day rule, payment methods and what to do if your claim is overdue.
Railed
Missed Connection Train Delay Compensation: UK Rights
Missed connection train delay compensation guide: UK Delay Repay rules, who to claim from, what evidence to keep and how Railed helps.
Ready to claim back what's yours?
Sign up below to start automatically claiming your entitled Delay Repay refunds when your trains are delayed.