# Railed > Railed automates UK Delay Repay claims for rail passengers. We monitor eligible train journeys, file claims with the responsible train operator, and pay compensation back to the passenger minus a 10% service fee. Railed serves passengers making claims under official UK train delay compensation schemes, especially National Rail Delay Repay. ## Key Facts - Canonical website: https://gotrailed.co.uk/ - Brand and trading name: Railed - Service area: United Kingdom, focused on UK train journeys and Delay Repay claims. - Main service: automated train delay compensation claim monitoring, preparation and submission. - Pricing: no upfront fee; Railed keeps 10% of successful Delay Repay compensation and returns the remaining 90% to the passenger. - Contact and support: https://gotrailed.co.uk/contact/ - Last updated: 2026-05-26 ## Core Service Pages - [Railed home](https://gotrailed.co.uk/): Explains how Railed monitors UK train journeys, identifies eligible Delay Repay claims, submits claims and returns compensation to passengers. - [Railed blog](https://gotrailed.co.uk/blog/): Index of Railed guides on UK train Delay Repay eligibility, evidence, deadlines, operator rules and common edge cases. - [Train operators](https://gotrailed.co.uk/train-operators/): Directory of supported UK train operators with links to operator-specific Delay Repay claim guidance. - [Contact Railed](https://gotrailed.co.uk/contact/): Support route for passengers and account questions. ## Commercial Decision Pages - [Railed home](https://gotrailed.co.uk/): Includes the service fee, claim-handling model, eligibility basics and common questions about using Railed. - [Terms](https://gotrailed.co.uk/terms/): Terms governing use of the Railed service. - [Privacy](https://gotrailed.co.uk/privacy/): How Railed collects, uses and protects personal data. - [Delete your Railed account](https://gotrailed.co.uk/delete-account/): Account deletion route and data retention information. ## Proof And Authority Pages - [Railed blog](https://gotrailed.co.uk/blog/): Editorial guidance maintained by Railed on Delay Repay rules, claim evidence, operator differences and appeals. - [Terms](https://gotrailed.co.uk/terms/): Service terms, limitations and user responsibilities. - [Privacy](https://gotrailed.co.uk/privacy/): Data protection policy for users, prospects and website visitors. ## Media-Rich Pages - [Railed home](https://gotrailed.co.uk/): Primary product page with service explanation, Delay Repay examples and visual interface sections. - [Railed blog](https://gotrailed.co.uk/blog/): Blog index with article cards and summaries for Delay Repay reference content. - [Train operators](https://gotrailed.co.uk/train-operators/): Operator directory with train operator logos and supported Delay Repay pages. ## Optional - [Terms](https://gotrailed.co.uk/terms/): Legal terms; useful for policy or commercial review but skippable for short service summaries. - [Privacy](https://gotrailed.co.uk/privacy/): Privacy policy; useful for data-protection review but skippable for short service summaries. ## Supported Train Operator Pages - [Train operators](https://gotrailed.co.uk/train-operators/): Browse all UK train operators currently supported by Railed for Delay Repay claims. - [Avanti West Coast Delay Repay](https://gotrailed.co.uk/train-operators/avanti-west-coast-delay-repay/): Operator-specific Delay Repay guidance and claim support for Avanti West Coast. - [c2c Delay Repay](https://gotrailed.co.uk/train-operators/c2c-delay-repay/): Operator-specific Delay Repay guidance and claim support for c2c. - [Caledonian Sleeper Delay Repay](https://gotrailed.co.uk/train-operators/caledonian-sleeper-delay-repay/): Operator-specific Delay Repay guidance and claim support for Caledonian Sleeper. - [Chiltern Railways Delay Repay](https://gotrailed.co.uk/train-operators/chiltern-railways-delay-repay/): Operator-specific Delay Repay guidance and claim support for Chiltern Railways. - [CrossCountry Delay Repay](https://gotrailed.co.uk/train-operators/crosscountry-delay-repay/): Operator-specific Delay Repay guidance and claim support for CrossCountry. - [East Midlands Railway Delay Repay](https://gotrailed.co.uk/train-operators/east-midlands-railway-delay-repay/): Operator-specific Delay Repay guidance and claim support for East Midlands Railway. - [Gatwick Express Delay Repay](https://gotrailed.co.uk/train-operators/gatwick-express-delay-repay/): Operator-specific Delay Repay guidance and claim support for Gatwick Express. - [Grand Central Delay Repay](https://gotrailed.co.uk/train-operators/grand-central-delay-repay/): Operator-specific Delay Repay guidance and claim support for Grand Central. - [Great Northern Delay Repay](https://gotrailed.co.uk/train-operators/great-northern-delay-repay/): Operator-specific Delay Repay guidance and claim support for Great Northern. - [Greater Anglia Delay Repay](https://gotrailed.co.uk/train-operators/greater-anglia-delay-repay/): Operator-specific Delay Repay guidance and claim support for Greater Anglia. - [GWR Delay Repay](https://gotrailed.co.uk/train-operators/gwr-delay-repay/): Operator-specific Delay Repay guidance and claim support for GWR. - [Heathrow Express Delay Repay](https://gotrailed.co.uk/train-operators/heathrow-express-delay-repay/): Operator-specific Delay Repay guidance and claim support for Heathrow Express. - [Hull Trains Delay Repay](https://gotrailed.co.uk/train-operators/hull-trains-delay-repay/): Operator-specific Delay Repay guidance and claim support for Hull Trains. - [LNER Delay Repay](https://gotrailed.co.uk/train-operators/lner-delay-repay/): Operator-specific Delay Repay guidance and claim support for LNER. - [London Northwestern Railway Delay Repay](https://gotrailed.co.uk/train-operators/london-northwestern-railway-delay-repay/): Operator-specific Delay Repay guidance and claim support for London Northwestern Railway. - [London Overground Delay Repay](https://gotrailed.co.uk/train-operators/london-overground-delay-repay/): Operator-specific Delay Repay guidance and claim support for London Overground. - [Lumo Delay Repay](https://gotrailed.co.uk/train-operators/lumo-delay-repay/): Operator-specific Delay Repay guidance and claim support for Lumo. - [Merseyrail Delay Repay](https://gotrailed.co.uk/train-operators/merseyrail-delay-repay/): Operator-specific Delay Repay guidance and claim support for Merseyrail. - [Northern Delay Repay](https://gotrailed.co.uk/train-operators/northern-delay-repay/): Operator-specific Delay Repay guidance and claim support for Northern. - [ScotRail Delay Repay](https://gotrailed.co.uk/train-operators/scotrail-delay-repay/): Operator-specific Delay Repay guidance and claim support for ScotRail. - [Southeastern Delay Repay](https://gotrailed.co.uk/train-operators/southeastern-delay-repay/): Operator-specific Delay Repay guidance and claim support for Southeastern. - [South Western Railway Delay Repay](https://gotrailed.co.uk/train-operators/south-western-railway-delay-repay/): Operator-specific Delay Repay guidance and claim support for South Western Railway. - [Southern Railway Delay Repay](https://gotrailed.co.uk/train-operators/southern-railway-delay-repay/): Operator-specific Delay Repay guidance and claim support for Southern Railway. - [Thameslink Delay Repay](https://gotrailed.co.uk/train-operators/thameslink-delay-repay/): Operator-specific Delay Repay guidance and claim support for Thameslink. - [Transport for London Delay Repay](https://gotrailed.co.uk/train-operators/transport-for-london-delay-repay/): Operator-specific Delay Repay guidance and claim support for Transport for London. - [Transport for Wales Delay Repay](https://gotrailed.co.uk/train-operators/transport-for-wales-delay-repay/): Operator-specific Delay Repay guidance and claim support for Transport for Wales. - [TransPennine Express Delay Repay](https://gotrailed.co.uk/train-operators/transpennine-express-delay-repay/): Operator-specific Delay Repay guidance and claim support for TransPennine Express. - [West Midlands Railway Delay Repay](https://gotrailed.co.uk/train-operators/west-midlands-railway-delay-repay/): Operator-specific Delay Repay guidance and claim support for West Midlands Railway. ## Useful Guides And Reference Content - [Delay Repay for Advance Tickets: UK Train Compensation Rules](https://gotrailed.co.uk/blog/delay-repay-advance-tickets/): Delay repay advance ticket guide: how UK passengers claim train compensation on Advance singles, what ticket acceptance covers, and how Railed helps. - [How to Appeal a Rejected Delay Repay Claim: UK Train Compensation](https://gotrailed.co.uk/blog/how-to-appeal-rejected-delay-repay-claim/): How to appeal a rejected Delay Repay claim: read the rejection reason, gather evidence, submit to the train operator, and escalate to the Rail Ombudsman. - [Delay Repay with a Railcard: Payout Rules](https://gotrailed.co.uk/blog/delay-repay-railcard/): Delay Repay with a Railcard: how your discount affects the payout, which Railcards qualify, evidence to keep, and how to avoid common claim rejections. - [Tube Delay Refund: TfL Service Delay Claims vs Delay Repay](https://gotrailed.co.uk/blog/tube-delay-refund-tfl-vs-delay-repay/): Tube delay refund guide: how TfL service delay refunds work on the Tube, DLR, Elizabeth line and Overground, and how they differ from Delay Repay. - [Train Delay Taxi, Hotel and Missed Flight Costs: UK Guide](https://gotrailed.co.uk/blog/train-delay-taxi-hotel-flight-costs/): Can you claim taxi, hotel or missed flight costs after a UK train delay? Learn how consequential loss is treated, what Delay Repay covers and the right claim route. - [How Long Does Delay Repay Take to Pay Out? UK Compensation Times](https://gotrailed.co.uk/blog/how-long-does-delay-repay-take/): How long does Delay Repay take? UK train compensation payment times, the 20 working day rule, payment methods and what to do if your claim is overdue. - [Missed Connection Train Delay Compensation: UK Rights](https://gotrailed.co.uk/blog/missed-connection-delay-repay/): Missed connection train delay compensation guide: UK Delay Repay rules, who to claim from, what evidence to keep and how Railed helps. - [Delay Repay: Planned Engineering and Strikes](https://gotrailed.co.uk/blog/planned-engineering-strikes-delay-repay/): Delay Repay planned engineering strikes guide: when UK rail passengers can claim, when amended timetables apply, and how Railed helps. - [Delay Repay Split Tickets: How to Claim Multiple Tickets](https://gotrailed.co.uk/blog/delay-repay-split-tickets/): Delay repay split tickets guide for UK rail passengers: how split ticket delay compensation works, missed connections, evidence and multiple-ticket claims. - [Delay Repay for Season Tickets: What Commuters Can Claim Back](https://gotrailed.co.uk/blog/delay-repay-season-tickets/): Delay Repay season ticket claims can add up. Learn how UK commuters, weekly, monthly, annual and flexi season holders can claim train delay compensation. - [Cancelled Train Refund or Delay Repay? UK Guide](https://gotrailed.co.uk/blog/cancelled-train-refund-or-delay-repay/): Cancelled train refund or Delay Repay? Learn when UK passengers should claim a ticket refund, when to claim compensation, and how Railed can help. - [Delay Repay Rejected? Why Claims Get Denied and How to Appeal](https://gotrailed.co.uk/blog/why-delay-repay-claims-get-rejected/): Delay Repay rejected? Learn why UK train compensation claims are denied, how to appeal with evidence, and how Railed helps automate claims. - [Delay Repay Evidence Checklist: Ticket Proof for UK Claims](https://gotrailed.co.uk/blog/delay-repay-evidence-checklist/): Delay Repay evidence checklist for UK rail passengers: ticket proof, screenshots, smartcards, booking references and what to keep before you claim. - [Delay Repay: Train Delay Compensation Guide](https://gotrailed.co.uk/blog/delay-repay-guide/): Learn how Delay Repay train compensation works in the UK, how much you can claim, key deadlines and how automatic claims help. - [Train Delay Compensation by Operator: 15 vs 30 Minute Delay Repay](https://gotrailed.co.uk/blog/train-delay-compensation-by-operator/): Compare train delay compensation by operator, including 15 minute Delay Repay, 30 minute thresholds, claim rules and how Railed helps you claim. - [Trainline Delay Repay: Who Do You Claim From?](https://gotrailed.co.uk/blog/trainline-delay-repay-who-to-claim-from/): Trainline delay repay who to claim from: learn when to claim from the train company, when to ask Trainline for a refund, and what evidence you need. - [Automatic Delay Repay: What It Covers and What It Misses](https://gotrailed.co.uk/blog/automatic-delay-repay-what-it-covers/): Automatic Delay Repay can catch some UK train delays, but it misses tickets, operators and journeys. Learn what it covers and how Railed helps.